Privacy Policy

Earning and keeping your trust is the standard for everything we do at SurLady Golf.

Do you sell, share, or trade customer e-mail addresses?
SurLady Golf will not sell, share or trade any information about you, your accounts, or your purchases through our website to any third party other than when necessary to complete an order.

What kind of information will I be asked to provide?

When you place an order, request e-mail updates, or participate in a promotion, we may ask for some or all of the following:  your name, address, phone number and e-mail address.  If placing an order, we ask for credit card information or banking information.
We maintain a record of your online purchases.  If you ship your order to an address different from your billing address, we ask that you enter the Ship To name and address.

How will SurLady Golf use the information I provide?

The information is used to process and deliver your order to the address you request.  Your payment information allows us to bill your credit card company.  If we have any questions regarding the matter, we will contact you.  If you make a purchase, we may send you information and updates about new products and also special sales.

In the event that we use testimonials from our customers in printed material or on our website, we do so only when we have express permission from you to do so. Testimonials come from customer comments sent or e-mailed directly to us.

Does SurLady Golf use cookies?

SurLady Golf uses cookies to make your shopping experience more efficient, convenient and personalized.  Cookies are not required for you to browse our site.  They are required for you to shop our site or to place an order.

There is a lot of confusion about cookies, how they are used, and what they can do. A “cookie” is a small data file that can be placed on your hard drive when you visit certain web sites. SurLady Golf.com may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. Cookies are an essential part of how the Internet works today, and allow server computers to recognize your computer's browser when you return.

What Security measures does this site have?

Secure Socket Layer (SSL) technology is the gold standard in Internet encryption. This highly sophisticated system scrambles your financial data as it travels from your computer to our website, making it useless to anyone but SurLady Golf.com. We use state-of-the-art technology to encrypt your personal and financial information before it is sent.  The ordering area of our site is protected this way and is referred to as “secure.”

Also, this site has security measures in place to protect the loss, misuse and alteration of the information under our control. While we make every effort to ensure the integrity and security of our Web site, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

What if an unauthorized purchase occurs?

We will cover any liability imposed on you by your bank or credit card company, up to $50, in the unlikely event that your card is used without your authorization at SurLady Golf. We will also do whatever we can to resolve the situation. The Fair Credit Billing Act requires your bank or credit card company to hold you responsible for no more than $50 of unauthorized or fraudulent charges on a credit card.  Most debit card users voluntarily adopt the same liability limitations as credit card issuers, but you may want to check with your bank to make sure.  Remember if unauthorized use of your credit or debit card does occur, it is your responsibility to notify your card provider as stated in your agreement with them.

What about e-mail inquiries?

When e-mail inquiries are sent to SurLadyGolf, the return e-mail address is used to answer the e-mail inquiry we receive. SurLadyGolf does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party for inquiries.